- Proficiency in sorting and categorizing support tickets using Freshdesk, ensuring timely and accurate resolution.
- Skillful entry of invoices into Quickbooks, maintaining precision in financial record-keeping.
- Experience in effectively managing collections, demonstrating an organized and persistent approach to account receivables.
- Must be residing in Cagayan de Oro City.
Finance Virtual Staff
A finance virtual staff responsibilities includes Freshdesk Ticket Sorting, where they efficiently manage financial inquiries, support requests, and billing issues through meticulous tracking and resolution facilitation. The job also entails entering invoices in QuickBooks, involving precise financial record-keeping, invoice data entry, reconciliation, and active management of payment due dates for efficient cash flow. A finance virtual staff also handles collections, wherein they proactively engage with clients, ensuring payment collection through reminders and negotiations, accurate payment recording, overdue account management, initiation of collections procedures, and insightful reporting, ultimately playing a crucial role in efficient financial management and fostering strong client relationships.