- Willingness to work in an on-site set-up, which includes an afternoon shift from 3pm to 12mn.
- A Bachelor’s degree or IT Graduate is required to fulfill the qualifications.
- The ideal candidate should have at least 5 years of experience in IT-related work, demonstrating a solid foundation in the field.
- Has working knowledgeable about system migration and IT solutions.
- Ability to identify and troubleshoot complex technical problems efficiently, using a logical and systematic approach.
- Proficiency in diagnosing and resolving hardware and software issues, coupled with a solid understanding of computer hardware, operating systems, and applications.
- Previous experience providing technical support to end-users, addressing inquiries, and guiding users on equipment usage.
- Understanding of information security principles and best practices, including data backups, antivirus software, firewalls, and user access controls.
- Strong organizational skills to maintain accurate records of IT assets, system configurations, and generate reports as needed.
- Openness to learning and adapting to new technologies, trends, and industry advancements